Dwelling windows 10’s most up to date replace fixes BSODs that happen while printing

If your PC is tormented by a Blue Cover of Loss of life (BSOD) while trying to print, a fresh Dwelling windows Update from Microsoft is at threat of be in impress. Happily, Microsoft issued a patch on Tuesday that looks to resolve the scenario.

Then but again, the unique patch requires you to manually search it out by job of the Dwelling windows Update aim internal Dwelling windows 10, for now.

Last week, Microsoft issued Dwelling windows Update KB5000802, which inadvertently precipitated a user’s PC to register a BSOD after they tried to print with printers reportedly starting from Kyocera to Ricoh. Microsoft later acknowledged the wretchedness.

On Monday, Microsoft issued KB5001567, an out-of-band patch which namely resolves the scenario. No quite lots of fixes are a part of the release.

Sadly, the patch would per chance also no longer robotically fetch, no longer no longer up to no longer straight away. (The patch is at threat of be rolled in to a future Dwelling windows replace, though Microsoft’s assist documentation doesn’t display whether it could or no longer.) Despite all the pieces, you might per chance procure it by job of the no longer compulsory updates internal Dwelling windows Update.

To create so, navigate to the Dwelling windows 10 Settings menu, then to the Update & Safety menu. Below Dwelling windows Update, explore to the factual for any updates available. Beneath these, you would possibly want to always peaceable glimpse a link that lets you set up “no longer compulsory” updates. The patch, KB5001567, wants to be listed there. Merely click the link to fetch and set up the unique patch.

That is what took place

In line with reviews from Dwelling windows Most up-to-date and lots of web sites, all referencing a Reddit thread, users started experiencing BSODs shortly after they installed Dwelling windows Update KB5000802, which used to be installed on March 9.

Whereas the Reddit thread namely mentions BSODs occurring alongside with Kyocera printers, Dwelling windows Most up-to-date reported that it had heard of identical results with printing activities from many quite lots of makes and objects, alongside with Ricoh. When the BSOD occurs, users would per chance fetch the error message “APC_INDEX_MISMATCH for buy32kfull.sys”.

PCWorld reached out to Microsoft but did no longer fetch commentary by press time. After this authorized yarn published, on the opposite hand, Microsoft confirmed the wretchedness. “We are working to resolve a scenario impacting a subset of potentialities using sure printers,” an organization representative said by job of email.

Rolling again the patch looks to resolve the wretchedness. Some users on the Reddit thread reported that they had been in a spot to uninstall the Dwelling windows 10 patch, but others had been no longer.

This yarn used to be updated at 10: 01AM on March 16 to portray that Microsoft has issued a patch, and set up it. 

As PCWorld’s senior editor, Label specializes in Microsoft data and chip technology, among quite lots of beats.