The difficulty began exhibiting after an replace became once rolled out March 9.
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In case your PC is plagued by a Blue Tune screen of Demise (BSOD) while looking to print, a contemporary Dwelling windows Update from Microsoft will most likely be to blame.
Per reports from Dwelling windows Most modern and varied web sites, all referencing a Reddit thread, customers began experiencing BSODs at the moment after they installed Dwelling windows Update KB5000802, which became once installed on March 9.
While the Reddit thread specifically mentions BSODs taking place alongside with Kyocera printers, Dwelling windows Most modern reported that it had heard of an identical results with printing activities from many varied makes and objects, alongside side Ricoh. When the BSOD occurs, customers may perhaps presumably also receive the error message “APC_INDEX_MISMATCH for utilize32kfull.sys”.
PCWorld reached out to Microsoft nonetheless didn’t receive comment by press time. After this story published, alternatively, Microsoft confirmed the mission. “We’re working to fetch to the backside of an mission impacting a subset of customers the dispute of clear printers,” a company consultant mentioned by task of email.
Rolling again the patch looks to solve the mission. Some customers on the Reddit thread reported that they have been ready to uninstall the Dwelling windows 10 patch, nonetheless others have been now now not.
Unfortunately, for the reason that replace in interrogate became once a security replace, rolling again the patch may perhaps presumably also present customers to a security mission. If needed, alternatively, customers can uninstall the patch by following these steps:
- Initiate the Dwelling windows Settings menu, then slither to Settings > Update & Security > Dwelling windows Update.
- Click Look Update History.
- Click Uninstall updates link, then search the replace in interrogate.
- Whilst you’ve discovered it, click on Uninstall.
This story became once up so a long way at 5: 11PM with an announcement from Microsoft.
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As PCWorld’s senior editor, Designate specializes in Microsoft records and chip expertise, among varied beats.
