HCL Benelux telco partnership targets SME and executive

bakhtiarzein – stock.adobe.com

Indian IT service provider signs partnership that will look it modernise the core technology of Proximus to provide its products and services by

Karl Flinders,
Emea Bid material Editor, Computer Weekly

Printed: 07 Oct 2021 15: 30

HCL is popping its attention to the SME and executive sector within the Benelux plot by a partnership with telecoms big Proximus, in a relationship that will look HCL modernise Proximus’s core datacentre and cloud technology, compose a tech construction lab, and enable Proximus clients to plug into its products and services in Belgium, the Netherlands and Luxembourg.

HCL traditionally supplies clear endeavor clients, however by the connection with the telco can target smaller clients and executive organisations without the intensive gross sales and marketing charges.

Ashish Gupta, head of Europe, the Center East and Africa at HCL Technologies, acknowledged the partnership is the main of its form for HCL and might possibly probably possibly be emulated in diversified nations if a success.

The plot is a barely small market, however contains world global agencies, which HCL for the time being supplies within the plot, and has a mid-market. The partnership with Proximus will enable it to realize enterprises smaller than its former clients, moreover executive clients now in a roundabout plot.

Thus a long way, HCL has now no longer even attempted to take executive contracts in continental Europe and doesn’t target mid-sized enterprises, in accordance with Gupta. “No longer most efficient will we desire to augment Proximus’s cloud and datacentre functionality for servicing its own clients, however for HCL to abet SMEs [small and medium-sized enterprises] now in a roundabout plot by them,” he acknowledged. “This takes us into a market we don’t naturally target, moreover the executive sector within the plot for the main time.

“The Benelux plot has a disproportionate quantity of SME, and Proximus, with HCL within the abet of it, can target them and executive,” he added.

Proximus will broaden its products and services by getting the total HCL fluctuate in its portfolio, and HCL will put together Proximus gross sales crew on the expanded choices. “We don’t for the time being absorb the feet on the ground or muscle to agree with this market, so partnerships invent sense,” acknowledged Gupta. “Here’s the main time we absorb now completed an procedure of this form. It’s a long way extremely racy because this would probably possibly damage unusual ground for HCL.”

Guillaume Boutin, CEO of the Proximus Community, acknowledged the agreement will give the company economies of scale, data, handiest practices, tools, trip and abilities. “This IT infrastructure partnership is now no longer going to most efficient enable us to guarantee the attain of the most life like probably customer provide, however this would probably possibly additionally invent particular we’re in a position to withhold solid strategic affect within the cloud domain.”

In the UK, HCL has a barely small executive alternate and is centered on the clear endeavor sector.