Ovation and Spendgo Companion to Provide Seamless Hyperlink Between Loyalty and Feedback
Orem, UT (RestaurantNews.com) Ovation, the SMS-essentially based fully mostly guest suggestions platform, and Spendgo, a number one loyalty and marketing platform, nowadays launched that they’ve created a partnership that will allow restaurant house owners to smoothly web actionable suggestions from customers and elevate the loyalty skills to an unrivaled level.
When the guests at taking share eating locations enter their phone number to study-in to a loyalty program powered by Spendgo, they’ll mechanically be despatched a text approximately after they’ve carried out their meal asking them about their skills. By Ovation’s rapidly two-ask stare, guests are linked on to managers, main to resolved issues and improved operations. From there, pleased customers are inspired to kind extra train orders, redeem promotions despatched through electronic mail and text message marketing, and strengthen relationships with eating locations through Spendgo’s loyalty choices.
“Partnering with an global-class loyalty system take care of Spendgo is something that will free up exponential imprint for our customers,” acknowledged Ovation CEO Zack Oates. “The seamless guest skills of an automated message after a take a look at-in will allow many of of extra members a month to share their skills and allow eating locations to develop subsequent-level carrier with a Digital Table Touch™.”
“We’re excited with the scheme to raise a proven guest suggestions platform to our customers, allowing them to increase imprint popularity and kind a deeper relationship with guests,” acknowledged Ivan Matkovic, CEO of Spendgo.
In line with Aria Pramesi, Head of Operations at The Teahouse and a mutual buyer, “We now have considered a in actual fact big make bigger in the amount of suggestions we are getting for the reason that integration launched. Our customers can at as soon as send suggestions to us at their comfort, and it’s obvious that they gaze this as the simpler of both worlds!”
About Ovation
Voted the #1 guest suggestions platform in a nationwide RestaurantOwner.com stare, Ovation uses a 2-ask SMS-essentially based fully mostly stare as a “digital desk touch” that has redefined guest suggestions. By frictionless integrations with online ordering platforms and other instruments, Ovation permits eating locations to without danger web to the bottom of guest issues in accurate-time, web extra 5-valuable person experiences, note insights to reinforce, and pressure earnings. For extra knowledge, please advise over with www.ovationup.com.
About Spendgo
Spendgo is a built for commerce marketing platform that specialise in buyer engagement, loyalty, messaging, and id administration for eating locations and shops. Spendgo offers companies the omnichannel marketing instruments to successfully accumulate, preserve, and incentivize customers while seamlessly imposing with any POS system & On-line platform. For extra knowledge, please advise over with www.spendgo.com.
Media Contacts:
Zack Oates, CEO
Ovation
[email protected]
Jorge Perdomo, Marketing and marketing and Partnerships Lead
Spendgo
[email protected]
