Typical Lifestyles Assurance makes articulate of IGEL to motivate home workers

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Insurance company repurposed place of job-based PCs with IGEL OS to get 4,500 customers with a long way-off desktop access

Cliff Saran

Cliff Saran,
Managing Editor

Printed: 27 Jul 2021 11: 11

Typical Lifestyles Assurance has done a desktop virtualisation project, dubbed Blueprint of job in a Box, providing access to applications for 4,500 workers in Scotland.

Typical Lifestyles is section of the Phoenix Crew and has an operational headquarters in Edinburgh. Most of its customer-going by plan of operations teams are place of job-based and articulate desktop PCs with twin monitors to address pension and funding and account administration. In line with the pandemic, the corporate crucial to get its Edinburgh teams web page up rapidly to work at home successfully.

Kevin McVitie, technician, IT carrier operations at Phoenix Crew, acknowledged: “After we started looking at how you can well possibly moreover deliver WFH [work from home], we considered shopping more laptops. The alternate had about 1,200, however to cater for 4,500 workers we struggled to defend shut more, given the increased search info from for laptops from organisations globally. And as many workers didn’t maintain appropriate endpoints at home, this drove us to behold at how we may possibly possibly well moreover repurpose our existing property of PCs that had been now sitting lazy within the place of job.”

In preference to shopping new notebook computer or PC hardware to get PCs to motivate workers working from home, Typical Lifestyles Assurance decided to deploy IGEL’s suite of cease-user computing technology to convert desktops within the corporate’s head place of job to devices for home workers. This has enabled it to repurpose existing place of job PCs rapidly.

IGEL OS successfully transformed the place of job PCs into “locked down” endpoints which then connect with Citrix Workspace. The head place of job workers had been supplied with an IGEL OS-powered desktop, two monitors, keyboard, mouse, Ethernet cable and headset. IGEL multimedia UD3 endpoints with built-in Wi-Fi maintain also been despatched to some workers.

John Kerr, senior offer manager, IT carrier operations at Phoenix Crew, acknowledged: “With long-established huge-scale IT projects, we may possibly possibly well moreover desire a couple of months to agree requirements, overview the market, fabricate a resolution and undertake operational and cease-user checking out. Responding to coronavirus, we knew we had honest weeks to be ready to scoot dwell, which is why we got here up with the Blueprint of job in a Box conception.”

To facilitate the WFH deployment, acknowledged Kerr, IGEL Cloud Gateway became at threat of set and put together the total home-based devices no longer connected straight to the corporate community. McVitie added: “We’ve susceptible Cloud Gateway earlier than, so we knew the platform worked successfully and, in conjunction with IGEL OS, that’s why we had been confident we may possibly possibly well moreover put into effect Blueprint of job in a Box so rapidly and reliably for the alternate.”

Typical Lifestyles Assurance susceptible IGEL Universal Administration Suite to desire a watch on and present visibility on which customers are logged in and to get system adjustments. The company has also been ready to deliver video collaboration to the a long way-off team, thanks to IGEL OS’s motivate of the Citrix HDX protocol, which permits streaming HD quality video to a long way-off desktops.

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