Philips and openDoctor partner to bring unheard of digital front door experience in radiology

– Constructed-in platform provides openDoctors staunch-time patient self-scheduling capabilities to Philips Affected person Administration Solution

– Customizable single-vendor resolution for radiology patient administration targets to lower misplaced slots, toughen tempo of scheduling, optimize appointment preparation and toughen patient and group satisfaction

– Collaboration builds on Philips launch, interoperable patient administration and informatics platform

Amsterdam, the Netherlands and Current York, USA – WEBWIRE – Tuesday, March 9, 2021

With sufferers changing into extra active of their healthcare than ever before, openDoctor has built an spectacular suite of earn admission to-to-care applications for radiology departments and imaging companies and products to attend additional enhance our Affected person Administration Solution, enabling us to bring completely built-in solutions to our potentialities and sufferers alike. Kees Wesdorp, Chief Commercial Leader of Precision Diagnosis at Philips

Royal Philips (NYSE: PHG, AEX: PHIA), a world chief in effectively being know-how, and US-basically basically based completely openDoctor as of late announced a partnership to bring an built-in radiology patient engagement platform that leverages openDoctors staunch-time on-line appointment scheduling companies and products as segment of Philips newly launched Affected person Administration Solution.

With the mixed offering, Philips Affected person Administration Solution and openDoctor enable a metamorphosis in patient radiology scheduling, contactless registration and automatic communications and education, all from the ease of any connected mobile tool. The easy-to-consume scheduling platform enables sufferers to grab appointment slots that match their busy schedules, whereas optimizing group and speak availability on the identical time. Patients delight in the flexibility to complete consumption questionnaires in reach and consume perfect thing about last-minute reminders and wayfinding, relieving effectively being facility group of burdensome handbook outreach responsibilities, and giving radiology group extra time to personalize care to particular person sufferers.

Philips Affected person Administration Solution has already proved in truth useful for healthcare institutions at some stage in a multitude of carrier lines. It has helped companions toughen referral conversion effectivity by 30% [1], lower no-shows by up to 45% [2], and toughen sufferers data of their clinical stipulations [3]. For the length of the COVID-19 pandemic, the resolution has been instrumental in screening sufferers for COVID-19 signs and helping practices institute contactless test-in processes to preserve sufferers and group as true as imaginable at some stage in the restart of non-mandatory procedures.

With sufferers changing into extra active of their healthcare than ever before, openDoctor has built an spectacular suite of earn admission to-to-care applications for radiology departments and imaging companies and products to attend additional enhance our Affected person Administration Solution, enabling us to bring completely built-in solutions to our potentialities and sufferers alike, said Kees Wesdorp, Chief Commercial Leader of Precision Diagnosis at Philips. Better prepared group and sufferers can consequence in a bigger percentage of first-time-honest scans and subsequent diagnoses, main to better patient outcomes and improved departmental efficiencies.

We are mad to partner with Philips of their dedication to redefine and revolutionize the radiology patient shuffle, said Joe Marino, CEO of openDoctor. For years, effectively being methods were impeded by outmoded, handbook processes equivalent to phone calls and paper-basically basically based completely methods that plague administration departments. Now bigger than ever, digital transformation and automation were thrust forward to fulfill the wants of working in the COVID ambiance. Our mixed resolution will present a comprehensive patient engagement platform that meshes together the wants of sufferers and the wants of effectively being methods in a seamless workflow.

The Philips Affected person Administration Solution is an integral a part of Philips Radiology Workflow Suite designed to optimize radiology workflows to attend toughen patient and group experience whereas bettering scientific effectivity and operational excellence. The cloud-basically basically based completely resolution enables up to the moment verbal substitute between care companies and sufferers and serves as a digital liaison to arrange sufferers for his or her appointments, attend them stamp up on time, and proceed to educate care view instructions long after their consult with or direction of. The resolution interoperates with the EMR and may per chance possibly per chance possibly moreover ship automatic messages by SMS, e-mail, disclose, and paper mailings, complementing present IT and scientific workflows.

Philips is committed to integrating solutions from innovative companions into its launch and interoperable platform. Affected person administration engagement is a key speak for partner integration, building on Philips previous collaborations with main organizations integrating data, AI, and analytics solutions to enhance Philips rising ecosystem system to wait on potentialities and the sufferers they reduction.

For additional files, consult with the Philips Affected person Administration Solution set.

[1] Feng A, Elias J, Hart Adequate, Roberts P, Laskowski Adequate. Computerized Affected person Navigation Platform Increases Referral Conversion for Surgical Consultations. Paper supplied at: Linked Health Convention 2018; Boston, MA.

[2] Solonowicz O, Stier M, Kim Adequate, Kupfer S, Tapper E, Sengupta N. Digital Navigation Improves No-Recount Rates and Bowel Preparation Quality for Patients Undergoing Colonoscopy: A Randomized Controlled Quality Enchancment Gaze. J Clin Gastroenterol. 2021 Jan 20. doi: 10.1097/MCG.0000000000001497. Epub before print. PMID: 33471486.

[3] Ma Y, Zeiger J, McKee S, et al. Double-blinded randomized managed trial to consume into consideration a multimedia surgical care tour in bettering patient satisfaction and data after useful endoscopic sinus surgical procedure. World discussion board of hypersensitive response & rhinology. 2019;9(3): 286-291.

Outcomes from case stories are no longer predictive of leads to absolutely different cases. Outcomes in completely different cases may per chance possibly per chance possibly moreover fair fluctuate.

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a number one effectively being know-how company focused on bettering folkss effectively being and effectively-being, and enabling better outcomes at some stage in the effectively being continuum from wholesome living and prevention, to diagnosis, drugs and home care. Philips leverages evolved know-how and deep scientific and user insights to bring built-in solutions. Headquartered in the Netherlands, the corporate is a hasten-setter in diagnostic imaging, image-guided therapy, patient monitoring and effectively being informatics, as well to in user effectively being and home care. Philips generated 2020 sales of EUR 19.5 billion and employs roughly 82,000 workers with sales and companies and products in bigger than 100 international locations. Data about Philips will also be chanced on at www.philips.com/newscenter.

About openDoctor

openDoctor is a cloud-basically basically based completely platform bridging the gap between advanced scheduling environments of healthcare organizations and a user-pleasant on-line experience. The openDoctor white labeled resolution helps healthcare methods and radiology practices maximize patient engagement by staunch-time on-line scheduling, appointment reminders, digital registration, on-line funds and completely different digital tools. www.opendr.com

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